Guidance on delivering excellent client service, managing complaints, costs transparency and meeting professional conduct obligations.
Post-completion registration can take months. A guide to realistic timescales, requisitions, HM Land Registry's secure links change, honest client updates, and the conduct line recent tribunal outcomes have now drawn.
A guide to first-tier complaints: the eight-week rule, what the SRA has already agreed to change, what it is consulting on until 1 September, and the failures the…
Conveyancing complaints to the Legal Ombudsman rose 41% in the year to 31 March 2026. Poor service was found in 78% of files and poor complaint handling in…